If you are changing insurance policies on your CitiMortgage account. Or if your insurance has been cancelled and CitiMortgage is charging you for forced insurance, you can reach the insurance department at 1-800-442-8774 or you may write to the following address:

Insurance Center
CitiMortgage, Inc.
PO Box 7706
Springfield, OH 45501

Go Here for the CitiMortgage mortgagee clause info

Go Here for the CitiMortgage Insurance Loss Payee info 

If you are changing insurance policies on your CitiMortgage account. Or if your insurance has been cancelled and CitiMortgage is charging you for forced insurance, you can reach the insurance department at 1-800-442-8774 or you may write to the following address:

Insurance Center
CitiMortgage, Inc.
PO Box 7706
Springfield, OH 45501

Go Here for the CitiMortgage mortgagee clause info

Go Here for the CitiMortgage Insurance Loss Payee info 

If you are getting  new mortgage from CitiMortgage or if they have recently begun servicing your mortgage, they will require your insurance policy to reflect CitiMortgage as the mortgagee by using the following below.

Citimortgage
ISAOA/ATIMA
PO Box 81300
Atlanta, GA 30366
Phone: 800-283-7918 (servicing)
Phone: 800-667-8424 (new loans)

Citimortgage, Inc
ISAOA/ATIMA
PO Box 7706
Springfield, OH 45501

If you have suffered a loss to your home and CitiMortgage is holding the insurance proceeds or needs to endorse a check to the work can begin or the contractor needs to be paid, then contact the loss payee department for assistance handling your insurance claims.  The number to reach the claims center by phone is 1-866-844-2198. You may also send mail to the following address, it is highly recommended you call first and send certified to someone's attention. 

Insurance Claim Center
CitiMortgage, Inc.
PO Box 8855
Springfield, OH 45501


To learn more about CitiMortgage Insurance, visit their official website.